Dec 16, 2013
Video Surveillance Cameras and Nightclub Bar Security
Do you currently utilize video cameras in your venue? Are you thinking about installing them? Robert and Manny discuss the good, the bad, and the best practices surrounding video surveillance cameras in your bar or nightclub.
Shout-outs!
Special thank you...
Dec 2, 2013
Should Police Officers Work as Doormen at Bars and Nightclubs?
Robert and Manny explore the question of whether or not off-duty police officers should work as doormen at bars or nightclubs. This is a follow up to Robert C. Smith’s blog on the same topic. You can see that blog titled "Cops as Guards" here. There...
Oct 9, 2013
Security Customer Service - 5+5 Powerful Tips from Robert and Manny
Customer Service is at the core of any hospitality business - and it is only a venue’s team that can deliver a personal touch that keeps guests coming back. Your security team is an integral part of delivering a favorable guest experience - but...
Sep 25, 2013
Hiring Security – Best Practices
Hiring the right people for your organization is never easy. Hiring the right security guard is even more difficult! You need to find the right individual to protect your guests and your business without causing more potential liability in an environment where lawsuits are already...
Sep 8, 2013
In this week’s show, Robert C. Smith and Manny Marquez discuss the importance of documentation and How to Document a Major Incident in Your Venue…and much more.
In The News!
Robert and Manny discuss a recent news story from Ft. Lauderdale, Florida, where a bouncer that appeared in a viral video of a brawl